TreeFolks Data Privacy & Consent Policy
Effective Date: February 12, 2025
TreeFolks is committed to protecting your privacy. This Data Privacy & Consent Policy explains how we collect, use, and protect your personal information. By using our website or providing your information to us, you consent to the practices described in this policy.
1. Information We Collect & How We Collect It
We may collect the following types of personal information when you interact with TreeFolks:
- Name, email address, phone number, and mailing address
- Information provided when signing up for events, newsletters, or SMS communications
- Any other information you voluntarily provide to us or our CRM (Customer Relationship Management via Network For Good)
We collect personal information through the following avenues:
- Direct submission of a website form
- Donations through our CRM and other third-party payment processors
- Website analytics using Google products
2. How We Use Your Information
We use your personal information to:
- Communicate with you about TreeFolks programs, events, and initiatives
- Respond to inquiries and voicemails
- Provide updates on volunteer opportunities and fundraising efforts
- Improve our services and outreach efforts
3. Information Sharing
TreeFolks does not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in conducting our operations (e.g., email and SMS communications). These partners are contractually obligated to keep your information secure and use it solely for TreeFolks-related purposes.
4. SMS Consent Policy
TreeFolks requires explicit consent before sending SMS messages. Consent may be obtained through the following methods:
- Verbal Consent: Staff members may request verbal consent during phone calls or in-person interactions. Individuals will be informed of their ability to opt out at any time.
- Website Form: Individuals may opt into SMS communications by checking a consent box when signing up for events, newsletters, or program updates.
- Email Consent: TreeFolks may send an email requesting SMS opt-in confirmation before sending text messages.
- Written Consent: Consent may be provided through a paper or electronic form during event sign-ups or program registrations.
- User-Initiated Contact: If an individual texts TreeFolks first, our response will include a request to confirm their consent for further messages.
All SMS communications will include clear opt-out instructions. Individuals may opt out of SMS messages at any time by replying STOP to any message.
5. SMS Terms & Conditions
By opting into SMS communications from TreeFolks, you agree to receive text messages related to our programs, events, volunteer opportunities, and organizational updates.
Message Frequency: Messaging frequency may vary depending on the nature of your interaction with TreeFolks. Typically, individuals may receive up to 1 message per week.
Message & Data Rates: Message and data rates may apply based on your mobile carrier plan. TreeFolks is not responsible for any charges incurred by your mobile carrier.
Opt-Out & Help Instructions:
- To stop receiving SMS messages, reply STOP to any message at any time. You will be unsubscribed from all SMS communications.
- For assistance, reply HELP or visit our website at treefolks.org.
Changes to Terms: TreeFolks reserves the right to update these SMS Terms & Conditions at any time. Any changes will be posted on our website with the revised effective date. Your continued use of our SMS services constitutes acceptance of the updated terms.
6. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our Site is not directed to individuals under the age of 13, and TreeFolks does not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to immediately and permanently delete such information.
8. Updates to This Policy
TreeFolks may update this Data Privacy & Consent Policy periodically. Any changes will be posted on our website with the revised effective date. Your continued use of our services constitutes acceptance of any modifications.
9. Contact Us
If you have any questions about this Data Privacy & Consent Policy or how we handle your data, please contact us at:
TreeFolks
PO BOX 1395
Del Valle, TX 78617
512-443-5323
TreeFolks mission is to empower Central Texans to build stronger communities through planting and caring for trees. Since 1989, TreeFolks has planted more than 3 million trees, distributed over 175,000 trees to local targeted neighborhoods, engaged over 24,000 community volunteers, and educated adults and children about planting, protecting, and sustaining trees. What started as a small group of Austin residents planting trees together has grown into a multifaceted organization working to increase canopy cover and fight climate change regionally.
